The Problem Businesses Face Today

Modern businesses talk to customers across multiple channels — but manage them in silos.

The result? Lost revenue, poor engagement, and operational inefficiency.

Fragmented Tools

Different tools for WhatsApp, SMS, and Email lead to disjointed workflows.

No Unified View

No single view of customer conversations means missed leads and manual follow-ups.

Blind Campaigns

Campaigns run without clear delivery metrics or performance insights.

Friction in Commerce

No seamless way to sell or collect payments inside chats.

Compliance Complexity

Struggling with WhatsApp templates, opt-ins, and regulations.

ViewZen's Messaging and Marketing Platform

ViewZen brings messaging, marketing, automation, and commerce together into one platform — without juggling tools or complex integrations.

Unified Dashboard
  • Manage all customer conversations in one place
  • Launch targeted campaigns across multiple channels
  • Automate routine and transactional communication
  • Enable WhatsApp-based commerce and payments
  • Track performance with real-time analytics

Omni-Channel Messaging, Unified

WhatsApp Business

  • Official Meta-approved integration
  • High delivery and read rates
  • Rich messages with buttons and CTAs

SMS Messaging

  • Transactional and promotional SMS
  • Reliable delivery for critical alerts

Email Campaigns

  • Marketing and transactional emails
  • Personalized, template-driven

WhatsApp Commerce Built In

Turn conversations into conversions.

ViewZen enables complete end-to-end commerce flows inside WhatsApp. No redirections. No external checkout pages. Just fast, frictionless selling.

Catalog Sharing: Share product catalogs directly with customers.
Cart Management: Let customers add multiple items to a cart.
Order details: Collect delivery or service details effortlessly.
Payments: Send UPI QR codes or payment links and confirm orders automatically.
WhatsApp Commerce
Campaign Management

Campaigns That Actually Perform

Launch powerful campaigns across WhatsApp, SMS, and Email — from one place.

Robust Campaign Capabilities
  • One-time and scheduled campaigns
  • Multi-channel orchestration
  • Personalized messages using dynamic variables
  • Approved compliance templates
Precise Audience Targeting
  • Segment audiences easily with contact groups
  • Filters based on activity or location
  • Tags for higher engagement

Contacts & Audience Management

Organize your customer data for better communication. Ensure the right message reaches the right customer.

  • Centralized contact database
  • Import contacts from files or APIs
  • Grouping and tagging mechanisms
  • Opt-in and preference tracking

Templates & Automation

Automate conversations without writing code. Reduce manual effort while improving response times.

Automation Use Cases
Order Confirmations Payment Alerts Appointment Reminders Lead Follow-ups Delivery Updates

Built-in Messaging Analytics

1

Track Metrics

Monitor sent, delivered, read, and failed messages in real-time.

2

Performance Views

Analyze campaign-wise and channel-wise effectiveness.

3

Optimize

Use engagement insights to improve ROI and marketing decisions.

Who Is This For?

D2C & eCommerce
Retailers
Service Biz
Enterprises

Explore Documentation

Need help configuring your campaigns or setting up automation? Dive into our comprehensive guides.

View User Guide

Why Businesses Choose ViewZen

Unified Platform
Cloud API Compliant
Commerce Built-in
Simple Automation
Global Design

Get Started with ViewZen Messaging & Marketing

Simplify your communication, improve engagement, and unlock new revenue channels today.