The Problem Businesses Face Today
Modern businesses talk to customers across multiple channels — but manage them in silos.
The result? Lost revenue, poor engagement, and operational inefficiency.
Fragmented Tools
Different tools for WhatsApp, SMS, and Email lead to disjointed workflows.
No Unified View
No single view of customer conversations means missed leads and manual follow-ups.
Blind Campaigns
Campaigns run without clear delivery metrics or performance insights.
Friction in Commerce
No seamless way to sell or collect payments inside chats.
Compliance Complexity
Struggling with WhatsApp templates, opt-ins, and regulations.
ViewZen's Messaging and Marketing Platform
ViewZen brings messaging, marketing, automation, and commerce together into one platform — without juggling tools or complex integrations.
- Manage all customer conversations in one place
- Launch targeted campaigns across multiple channels
- Automate routine and transactional communication
- Enable WhatsApp-based commerce and payments
- Track performance with real-time analytics
Omni-Channel Messaging, Unified
WhatsApp Business
- Official Meta-approved integration
- High delivery and read rates
- Rich messages with buttons and CTAs
SMS Messaging
- Transactional and promotional SMS
- Reliable delivery for critical alerts
Email Campaigns
- Marketing and transactional emails
- Personalized, template-driven
WhatsApp Commerce Built In
Turn conversations into conversions.
ViewZen enables complete end-to-end commerce flows inside WhatsApp. No redirections. No external checkout pages. Just fast, frictionless selling.
Campaigns That Actually Perform
Launch powerful campaigns across WhatsApp, SMS, and Email — from one place.
Robust Campaign Capabilities
- One-time and scheduled campaigns
- Multi-channel orchestration
- Personalized messages using dynamic variables
- Approved compliance templates
Precise Audience Targeting
- Segment audiences easily with contact groups
- Filters based on activity or location
- Tags for higher engagement
Contacts & Audience Management
Organize your customer data for better communication. Ensure the right message reaches the right customer.
- Centralized contact database
- Import contacts from files or APIs
- Grouping and tagging mechanisms
- Opt-in and preference tracking
Templates & Automation
Automate conversations without writing code. Reduce manual effort while improving response times.
Automation Use Cases
Built-in Messaging Analytics
1
Track Metrics
Monitor sent, delivered, read, and failed messages in real-time.
2
Performance Views
Analyze campaign-wise and channel-wise effectiveness.
3
Optimize
Use engagement insights to improve ROI and marketing decisions.
Who Is This For?
D2C & eCommerce
Retailers
Service Biz
Enterprises
Explore Documentation
Need help configuring your campaigns or setting up automation? Dive into our comprehensive guides.
View User Guide