Multi-WhatsApp Business Account Management

Centralized control for complex organizations.

Managing multiple brands or departments shouldn't be a nightmare. Our platform allows you to:

  • Unify Operations: Manage multiple WABA IDs from a single dashboard.
  • Role-Based Access: Assign specific users to specific accounts.
  • Global Oversight: Monitor activity and spend across all sub-accounts.
Multi Account Dashboard

The Missing Piece: WhatsApp Cloud API Inbox

Don't just broadcast—engage in two-way conversations.

Standard Cloud APIs lack a user interface. ViewZen fills this critical gap with a feature-rich inbox:

  • Live Chat: Agents can reply to customers in real-time.
  • Ticket Management: Assign conversations to different teams (Support, Sales).
  • Smart Routing: Automatically route queries based on keywords or selection.
Inbox Interface

Smart Contact & Audience Management

Target the right people with the right message.

Move beyond simple spreadseets. Build a dynamic, segmented audience database:

  • Advanced Segmentation: Filter by location, department, tags, or custom attributes.
  • Compliance First: Automatic track opt-in and opt-out status per regulations.
  • Bulk Management: Easily import/export and update contact lists securely.
Audience Management

Campaign & Workflow Automation

Scale your communication without scaling headcount.

Orchestrate complex journeys with our visual workflow builder:

  • Flexible Scheduling: Run one-time blasts or recurring reminders.
  • Interactive Flows: Build chatbots with buttons, lists, and logic jumps.
  • API Triggers: Trigger WhatsApp messages from your existing systems via API.
Workflow Automation

Deep Monitoring & Analytics

Data-driven insights for your messaging strategy.

Powered by ViewZen Analytics, get granular visibility into every message:

  • Delivery Insights: Track Sent, Delivered, Read, and Failed rates in real-time.
  • Cost Analysis: Monitor spending per conversation category (Marketing, Utility, Service).
  • Engagement Metrics: Measure response rates and link clicks to optimize content.
Analytics Dashboard

Enterprise-Grade Security & Deployment

Secure Infrastructure

Hosted on secure cloud environments with encryption support for data in transit.

Flexible Deployment

Choose between fully managed cloud hosting or on-premise deployment for strict data governance.

Compliance Ready

Built to help you comply with GDPR and local data protection regulations with granular consent management.

Built for Diverse Use Cases

Enterprises

Customer support, notifications, and internal communication.

Public Sector

Citizen services, alerts, and public awareness campaigns.

Healthcare

Patient reminders, report delivery, and telemedicine scheduling.

NGOs

Donor engagement, volunteer coordination, and program updates.

Ready to transform your communication?

Join organizations using ViewZen to message at scale.

Sign Up Now Contact Sales