Why WhatsApp Commerce Works

Your customers already use WhatsApp daily. WhatsApp Commerce helps you meet them where they are — and close the loop from conversation to payment.

  • Faster buying decisions
  • Higher response and conversion rates
  • Fewer drop-offs compared to web checkout
  • Simple experience for customers and teams
WhatsApp Commerce Benefits

Perfect For Product Sales

Perfect for D2C brands, retailers, and distributors.

End-to-End Product Flow

ViewZen's WhatsApp Commerce provides a complete backend code-free commerce application that powers sales from order to shipment.

1
Share Catalog

Share your product catalog directly on WhatsApp.

2
Cart & Checkout

Customers browse and add multiple items to cart.

3
Order Management

Manage orders, shipments, and fulfillment from the backend.

4
Re-Marketing

Run campaigns based on order status to drive repeats.

Product Sales Flow

Start your WhatsApp Store Today

Launch your catalog and start selling to your customers in minutes.

Ideal For Services & Payments

Ideal for clinics, consultants, institutions, and service providers.

Bookings & Confirmations

Automate appointment bookings and send instant confirmations.

Invoices & Collections

Send invoices and collect consultation fees or subscriptions instantly.

Reminders & Updates

Send automated payment reminders and service status updates.

Service Payments

Service Payment Flow

  • Share service details or invoice
  • Confirm appointment or scope
  • Send UPI QR code or payment link
  • Receive instant payment confirmation
  • Trigger automated follow-up or receipt

Flexible Payment Options

ViewZen adapts to how your business actually operates. Payment is optional and fully customizable.

UPI QR & Links
Offline / Cash
Pay on Delivery
Zero-Payment Flows

Full E-commerce Analytics

Get complete visibility across conversations, orders, and revenue. Not just message reports.

  • Identify high-performing products
  • Track drop-offs in checkout
  • Measure WhatsApp-driven revenue
  • Optimize campaigns using transaction data

The ViewZen Advantage

Why leading brands choose ViewZen for their commerce operations.

WhatsApp Frontend

Provides the reach and ease of WhatsApp for secure, scaleable, and rich conversational shopping experience.

Powerful Appverse Backend

Handles complete order management, catalog, and operations.

Advanced Analytics

A complete solution that tracks every interaction — from start of conversation to revenue realization.

Multi-Channel Engagement

Unified campaigns across WhatsApp, SMS, and Email to maximize customer reach and conversions.

Who Is This For?

D2C & eCommerce
Retailers
Service Biz
Enterprises

Start Selling and Collecting on WhatsApp

Transform customer conversations into revenue with ViewZen WhatsApp Commerce.