Why WhatsApp Commerce Works
Your customers already use WhatsApp daily. WhatsApp Commerce helps you meet them where they are — and close the loop from conversation to payment.
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Faster buying decisions
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Higher response and conversion rates
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Fewer drop-offs compared to web checkout
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Simple experience for customers and teams
Perfect For Product Sales
Perfect for D2C brands, retailers, and distributors.
End-to-End Product Flow
ViewZen's WhatsApp Commerce provides a complete backend code-free commerce application that powers sales from order to shipment.
Share Catalog
Share your product catalog directly on WhatsApp.
Cart & Checkout
Customers browse and add multiple items to cart.
Order Management
Manage orders, shipments, and fulfillment from the backend.
Re-Marketing
Run campaigns based on order status to drive repeats.
Ideal For Services & Payments
Ideal for clinics, consultants, institutions, and service providers.
Bookings & Confirmations
Automate appointment bookings and send instant confirmations.
Invoices & Collections
Send invoices and collect consultation fees or subscriptions instantly.
Reminders & Updates
Send automated payment reminders and service status updates.
Service Payment Flow
- Share service details or invoice
- Confirm appointment or scope
- Send UPI QR code or payment link
- Receive instant payment confirmation
- Trigger automated follow-up or receipt
Flexible Payment Options
ViewZen adapts to how your business actually operates. Payment is optional and fully customizable.
Full E-commerce Analytics
Get complete visibility across conversations, orders, and revenue. Not just message reports.
- Identify high-performing products
- Track drop-offs in checkout
- Measure WhatsApp-driven revenue
- Optimize campaigns using transaction data
The ViewZen Advantage
Why leading brands choose ViewZen for their commerce operations.
WhatsApp Frontend
Provides the reach and ease of WhatsApp for secure, scaleable, and rich conversational shopping experience.
Powerful Appverse Backend
Handles complete order management, catalog, and operations.
Advanced Analytics
A complete solution that tracks every interaction — from start of conversation to revenue realization.
Multi-Channel Engagement
Unified campaigns across WhatsApp, SMS, and Email to maximize customer reach and conversions.